Britannia Building Consultants guarantees our consultants will arrive at the appointment on time or within 10 minutes of a time they have alerted you to by calling ahead. Obviously, there are many unforeseen and uncontrollable reasons that may cause a delay. If we cannot get to the appointment on time and fail to alert you or your representative in a timely manner, we will provide you with a $25 gift certificate as part of our On Time guarantee.
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